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Our Policies and Practices Profile Information We also automatically receive
and record information on our server logs from your browser including
your IP address, cookie information and
the page you requested. Encounter uses information
for three general purposes: to customize the content you see,
to fulfill your needs and requests for certain products and services,
and to contact you about specials and new products. Encounter routinely time-stamps
and logs events (like features used, page visits, number of participants,
length of meetings.) This data is used for accounting/billing
purposes as well as for performance tuning and optimization of
Encounter services. Market Research From time to time we may post some online surveys
asking visitors for contact information such as name and email
address. We use contact data from our surveys to notify customers
of changes/additions to our service. This market research is provided
voluntarily and used by Encounter to understand and respond to
customer requirements, issues, and needs. Security When we ask customers to enter sensitive information,
it is protected with the best encryption software in the industry
- SSL. We use industry-standard technology to keep your personal
information as secure as possible. Each and every Encounter employee servicing our
products is obligated to abide by the Encounter privacy policy.
Employees who violate our privacy policies are subject to disciplinary
action, up to and including termination. Only authorized Encounter
employees servicing Encounter are permitted to have access to
your personal information and such access is limited by need.
Finally, the servers that
we store personally identifiable information on are kept in a
secure environment. If you have any questions about the security
at our website, you can send an email to service@e2c.com. Confidentiality Encounter does not share or release personal information.
Encounter will never willfully disclose personal information about
its customers nor email addresses nor contact names to any outside
parties without receiving written permission or unless ordered
to do so by a court of law. We do not disclose your private, online communications.
Encounter honors the confidentiality of its members' private communications
(i.e. email invitations, meeting schedules, attendee lists, questions
and answers, and file uploads/downloads). However, what you publish
to your Encounter service is available to those whom you authorize
to see the information. We protect the confidentiality of your Web meetings
and its contents. The meeting schedule, attendee lists, subject matter,
and contents of any Web presentations, live or recorded, visual
or audio, and any content uploaded to Encounter's servers are
considered private to the purchaser of the event or conference
center where such information was collected. Encounter employees
and agents will not view these materials except as necessary to
appropriately support the service. Any viewing of such content
will be restricted to the select, authorized operations and technical
staff that support the service. The information viewed will not
be shared with any third party. The sole use of any information
revealed would be to anticipate, diagnose, support or resolve
any problems that might limit or disrupt the service. Encounter
employees and agents will not act, trade or otherwise use such
private information for any personal or commercial gain. Our system automatically gathers information about
the nature of your usage of our service. We do not share any of
this data with outside companies. We monitor this data (number
of attendees, duration and frequency of meetings, total number
of meetings) in aggregate for service capacity planning purposes,
and to understand how our customers as a group use the service,
so that we can continuously improve the quality and reliability
of our services overall. Any meeting participant details or demographic information
collected on the behalf of the purchaser of any Web conference
or event, may be used by Encounter to authenticate the user and
such user's rights to attend, present or organize a specific Web
conference. Encounter will not use this information for any other
purpose without the authorization of the organizer of the event. Encounter occasionally sponsors free conferences,
promotional offers, seminars, contests and events that may collect
user identifiable information via their registration process.
Meeting participants may be required to give us contact information
such as name, email address, and demographics. Encounter will
occasionally use this data to send additional information about
our company and services. We have one exception to this policy. We will release specific information about your account to law enforcement authorities or other government officials as we, at our sole discretion, believe is necessary, in connection with an investigation of any matter that is illegal or may expose Encounter to any liability.
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